Our People

Our greatest strength is our workforce, which is why we aim to recruit and retain the most capable and talented people, and provide an environment where they can thrive.

We work hard, in partnership with our staff, to provide a safe, respectful, high performing and enjoyable workplace.

In 2019-20, we employed 670 (638 full-time equivalent) people. Of the 129 new recruits who started working with us, the majority, 69, came from the private sector.


On average, people work here for 11.2 years, with more than 45.2% of our workforce staying 10 or more years compared to 25.5% in the Victorian Public Service (based on 2018-19 Victorian Public Sector Commission figures). This is indicative of employees acknowledging the career opportunities, benefits and meaningful work available at the State Revenue Office.

Apart from offering a range of career development programs, we provided 382 internal job opportunities to existing staff via promotions, transfers and higher duties in 2019-20.

These opportunities, as well as our comprehensive health, wellbeing and engagement initiatives assists us to maintain a consistently low voluntary turnover rate of 4.2% compared with 13.1% for the Victorian Public Service as a whole.


Learning and development

We foster an agile culture of continuous improvement, leadership and learning that provides the professional development staff need to meet new challenges.

This year, we:

  • Provided 5.43 days of training for each full-time staff member, up from 3.14 days in 2018-19.
  • Delivered 91.2% of the training requested in staff development plans.
  • Provided significant leadership and professional development programs, such as those contributing to continuing professional development training hours for accountants and lawyers.

Health and safety

Our strong record in workplace health and safety continues, with only two lost time injuries this year, totalling 71 days lost. This equates to an average of 10.2 days per 100 staff, well below the forecast benchmark of 36.74.

Our WorkCover premium rate is 0.2654%, which is 42.79% better than our industry’s average.

638 full-time equivalent staff in 2019-20
4.2% staff turnover rate in 2019-20
382 internal job opportunities in 2019-20
546 full-time equivalent staff in 2018-19
3% staff turnover rate in 2018-19
436 internal job opportunities in 2018-19