Annual Review 2019–20
Appendices
Index of Statistics
- Revenue collected from taxes, duties and levies
- Amount paid out, for example in relation to grants, rebates and unclaimed money
- Amount of coronavirus tax and fee relief administered
- Total employees - full-time equivalent and headcount
- Average length of stay
- Voluntary turnover rate
- Origins of new staff
- Internal job opportunities
- Training delivered per full time staff member
- Training delivered in staff performance plans
- Lost time injuries and WorkCover premiums
- Total revenue collected
- Performance against forecast
- Revenue by percentage
- Net land tax revenue
- Net payroll tax revenue
- Revenue collected from absentee owners
- Number of absentee owners
- Revenue collected from foreign purchaser additional duty
- Number of foreign purchaser property transactions
- Registrations and customers
- Use of My Land Tax
- Registered organisations and users
- Total number and value of First Home Owner Grants paid out
- Value of First Home Owner Grants provided over the past five years
- Top 10 postcodes for First Home Owner Grant recipients - Victoria
- Top 10 postcodes for First Home Owner Grant recipients - metropolitan
- Top 10 postcodes for First Home Owner Grant recipients - regional
- Land transfer duty savings to first home buyers for the past five years
- Pensioner exemptions and concessions
- Principal place of residence concessions
- Claims paid
- Claims processed each day
- Amount returned to rightful owners
- Decrease in cheques received
- Attendance at webinars and seminars
- Phone calls received
- Subscribers to email newsletters
- Private rulings/exemptions issued within 90 days
- Phone calls received this year and for the past five years
- Emails received
- Customer education sessions attended
- Private rulings and exemptions issued
- Website page views and visitor sessions
- Users by device
- Website visitor sessions for past five years
- Subscribers to email newsletters
- LinkedIn followers
- Reduction in cheques processed
- Operating statement and notes
- Balance sheet and notes
- Administered items (revenues and expenses) and notes
- Analysis of debt and notes
- Summary of written off debt
- Monthly average debt-to-revenue ratio two-year comparison
- Number and type of objections
- Number of appeals and percentage upholding Commissioner's original decision
- FOI requests received and determined
- Public Interest Disclosures
- Statements of Compatibility, litigation and complaints with respect to Charter rights
